Privacy Policy

What information do we collect?

We collect information from you when you fill out a form or get a insurance quote.

When requesting a quote for insurance or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or social security number.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

• To answer your questions submitted to CoVerica
• To send your information about CoVerica
• To process transactions or requests about your possible or existing policy
• Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

How do we protect your information?

We implement a variety of both physical and digital security measures to maintain the safety of your personal information when you request a quote, engage in live chat, service your policy, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to?keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will be kept on file for more than 60 days in order to service your policies if purchased.

Do we use cookies?

We only use cookies for third party applications, specifically, live website chat and website metrics to make improvements to the site. This is typical for any business in the financial services industry.

Do we disclose any information to outside parties?

Your information is disclosed with our contracted insurance carrier partners for the sole reason of obtaining an insurance quote or policy on your behalf.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. In the case of CoVerica, this only applies to a third party website for customers to service their existing policy or a website in which a client can obtain a life insurance quote. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Disclosure Statement: Text Message Opt-In and Opt-Out for CoVerica

By opting in to receive text messages from CoVerica, you consent to receive important information about our financial services, insurance updates, promotions, and other relevant communications via text message. You also agree to our Terms of Service and Privacy Policy, which can be found on our website.

Opting In

1. To opt in and start receiving text messages from CoVerica, text “JOIN” to TBD.
2. By opting in, you acknowledge that standard message and data rates may apply, depending on your mobile carrier.

Opting Out (STOP Keyword)

1. To stop receiving text messages from CoVerica, simply text “STOP” to TBD.
2. You will receive a confirmation text message, and no further messages will be sent to your mobile number.
3. If you wish to rejoin our text messaging service, you can opt in again by texting “JOIN” to TBD.

Message Frequency
Message frequency may vary but is generally limited to a reasonable number of messages per month, depending on your engagement and preferences.

Third-Party Data Provider
You may have been opted in to receive text messages from CoVerica by a third-party data provider for the purpose of receiving insurance quotes. If you wish to continue receiving these messages or have any concerns about their source, please feel free to contact us for clarification.

Customer Support
If you have any questions, need assistance, or wish to provide feedback regarding our text messaging service, please contact our Customer Support team at 972-490-2222 or personalclientservices@coverica.com.

Privacy
We respect your privacy and will never share your personal information or mobile number with third parties. For more details on how we handle your data, please review our Privacy Policy on our website.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

This policy was last modified on 09/21/2023

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

www.coverica.com
5999 Summerside Drive Suite 200
Dallas, TX 75252
USA
contact@coverica.com
800.490.8850